Insights & Intelligence with Good Intent

We are followers, influencers and tastemakers of tomorrow's organizational culture and talent.
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The Declining State of Customer Experience: A Reality Check for Corporate Leaders

According to Forrester, CX is at it’s lowest since they began reporting the index in 2016. This is something to take seriously. In recent years, the landscape of customer experience (CX) has been marked by significant disruptions and evolving expectations.  Global crises, economic uncertainties, generational trends in consumption, and shifting social dynamics have dramatically impacted...

Leadership Insights from Atlassian’s State of Teams Report

As a leader, understanding the evolving dynamics of team productivity and the nuances of modern work environments is crucial. Now, more than ever. The State of Teams 2024 report by Atlassian offers insights that can help leaders navigate these complexities and enhance their team’s performance. The following highlights some key concepts, leadership techniques and insights...

Help Wanted: Vulnerability in the Workplace

Pictured: Brené Brown American professor and social worker – In recent years, the concept of vulnerability has emerged as a preferred, often highly desired trait in the workplace, challenging traditional notions of leadership and organizational culture. This article explores the evolution of vulnerability in the workplace, tracing its origins, examining key milestones, and analyzing its...

Moonshot Leadership: Design Thinking in Action

In the early 1960s, the world was in the grip of the Cold War, with the United States and the Soviet Union locked in a fierce space race. Against this backdrop, President John F. Kennedy delivered a landmark speech in 1961, setting a bold ‘moonshot’ vision: “To land a man on the moon and return...

How Businesses Can Stay Ahead in the Age of AI-Driven Personalization

How Businesses Can Stay Ahead in the Age of AI-Driven Personalization In the evolving landscape of business and marketing, artificial intelligence (AI) is becoming an indispensable tool for delivering personalized, on-demand content. As AI technology advances, businesses must adopt proactive strategies to leverage its capabilities and stay competitive. Here’s a roadmap for businesses to get...

A-Players Hire A-Players

Hiring the right talent is one of the most crucial aspects of building a successful organization. The caliber of your team can significantly impact the company’s culture, productivity, and overall success. There’s a well-known adage in business circles: A players hire A players, and B players hire C players. This statement encapsulates a sometimes subjective...

Finding Harmony in the Hustle: How Top Leaders Transform Their Work Habits

In the journey from an individual contributor to a people leader, there comes a pivotal shift in the approach to work that top leaders know how to flex and reshape towards. As responsibilities evolve, the focus transitions from merely working harder – often coming with grueling work that truly teaches you and fantastic (or not)...

Y Combinator’s Role in Shaping AI Economy Trends

Since its inception in 2005, Y Combinator (YC) has been a cornerstone of the startup and digital ecosystem, propelling tech companies to success. Notable alumni include Dropbox, Airbnb, and Reddit – ventures that have transformed their respective industries. As technology, business models and cultures evolves, YC continues to be a (if not the) leader in...

Great Leaders are Self Leaders

In the realm of corporate leadership, the fusion of self-leadership and self-mastery represents an indispensable pathway to success. Renowned philosopher René Descartes once asserted, “Conquer yourself rather than the world,” encapsulating the essence of this transformative journey. Research from the Center for Creative Leadership indicates that executives who prioritize self-leadership and self-mastery exhibit higher levels...